Privacy Policy

At Boudoir Cosmetics, we take your privacy seriously. This policy explains what information we collect, how we use it, and what rights you have regarding your personal data.

Who We Are

Boudoir Cosmetics is operated by Excellence Online BV, registered at Crooswijkseweg 108, 3034HP Rotterdam, the Netherlands. Chamber of Commerce (KVK): 96799765. VAT number: NL867766402B01. If you have any questions about this policy, you can contact us at info@boudoircosmetics.com.

What Information We Collect

When you place an order or create an account, we collect your name, email address, delivery address, phone number, and payment information. We may also collect browsing data such as pages visited and time spent on the site, which helps us improve your experience.

How We Use Your Information

We use your personal data to process and fulfill your orders, send order confirmations and shipping updates, respond to your questions and support requests, and improve our website and products. With your consent, we may also send you marketing communications such as newsletters and promotions.

Sharing Your Information

We do not sell your personal data to third parties. We may share your information with trusted service providers such as payment processors and shipping carriers, but only to the extent necessary to fulfill your order. All partners are bound by strict confidentiality obligations.

Your Rights (GDPR)

As a resident of the European Union, you have the right to access, correct, or delete your personal data at any time. You may also withdraw consent for marketing at any time by clicking the unsubscribe link in any email or by contacting us directly. To exercise any of these rights, please email us at info@boudoircosmetics.com.

Cookies

Our website uses cookies to improve functionality and analyze traffic. You can manage your cookie preferences through your browser settings or via the cookie banner on our website.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, or as required by law. Order data is typically retained for 7 years for tax and legal compliance purposes.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.

Contact

For any privacy-related questions or requests, please contact Excellence Online BV at info@boudoircosmetics.com or write to us at Crooswijkseweg 108, 3034HP Rotterdam, the Netherlands.