If you wish to return an item, please do so within 15 days of the delivery date. All returned products must be unused, unopened, and in their original packaging. Once received and inspected, we will issue a refund to your original payment method.

Please note that original shipping fees are non-refundable, and items marked as final sale may not be eligible for return unless otherwise stated.

Standard shipping typically takes 3-5 business days, while express shipping takes 1-2 business days.

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location.

We accept all major credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay for your convenience.

Once your order ships, you'll receive a tracking number via email. You can also track your order in your account dashboard.

While our formula uses naturally derived, gentle ingredients, we always recommend consulting with your healthcare provider before using any skincare product during pregnancy or while breastfeeding

Yes our cream is formulated with calming ingredients like green tea, chamomile, and aloe vera to soothe sensitive skin. However, we recommend performing a patch test before full use, especially if your skin is reactive or acne-prone.

No. Boudoir Cosmetics is committed to clean beauty. This product is 100% free from artificial fragrances, parabens, and synthetic preservatives.

This product is cruelty-free and not tested on animals. However, it does contain snail secretion filtrate, which may not be suitable for strict vegan users. Our snail mucin is ethically harvested without harming the animals.

Yes you may cancel your order within 2 hours of placing it, as long as it has not yet been shipped. After this window, orders are final due to our fast processing times and strict hygiene standards.

For any questions or urgent requests, feel free to contact our support team at info@boudoircosmetics.com -please include your order number for faster assistance.