Shipping Policy

 Shipping Policy – Boudoir Cosmetics

At Boudoir Cosmetics, we ship globally – because everyone deserves beautiful skin. Below you’ll find everything you need to know about our shipping services.

We Ship Almost Everywhere!

We currently offer worldwide shipping, with the exception of the following countries due to shipping restrictions, import bans, or unstable customs procedures:

• Russia

• Belarus

• Ukraine (temporarily suspended)

• North Korea

• Syria

• Iran

• Cuba

• Venezuela

• Afghanistan

• Somalia

• Sudan

• Yemen

If your country is not on this list, we likely ship there!
You’ll see all available shipping options at checkout based on your location.

 Order Processing Time

• All orders are processed within 1–3 business days, Monday to Friday.

• During product launches or holiday periods, slight delays may occur – we appreciate your understanding.

Estimated Delivery Times

Please note these are estimated timeframes and may vary due to customs clearance, local courier delays, or holiday traffic.

Shipping Fees

• Shipping fees are calculated at checkout based on location and package weight.

• We offer free shipping promotions throughout the year – keep an eye on our homepage banners or subscribe to our newsletter.

 For Canada: Received the Wrong or a Defective Product?

If you received an incorrect or damaged item, please email us at info@boudoircosmetics.com with your order number and photos within 7 days of delivery.
We will arrange a solution right away — whether it's a replacement or a refund.

Customs, Duties & Import Taxes

• International orders may be subject to customs duties, VAT, or local taxes.

• These charges are not included in your order total and are the responsibility of the customer.

• If you refuse delivery due to unpaid duties, the shipping cost and any return fees will be deducted from your refund.

Tracking Your Order

Once your order ships, you’ll receive a tracking number via email.
Please allow up to 48 hours for tracking to update.

 Address Issues & Delivery Errors

• Please double-check your address before submitting your order.

• We are not responsible for packages lost due to incorrect or incomplete addresses.

• If your parcel is returned, we will offer re-shipping — but the new shipping cost will be the customer’s responsibility.

 Important Notes

• All parcels are sent with tracking.

• Delivery times do not include weekends, holidays, or customs processing time.

• Once an order has been shipped, we are not able to cancel it.

 Need Help?

Contact us at info@boudoircosmetics.com – our team is always happy to assist you with anything shipping-related.